At AYURVANA, we want you to be satisfied with your purchase. If you receive a damaged, defective, or incorrect product, please contact us so we can assist you.

Damaged, Defective, or Incorrect Items
If your order arrives damaged, defective, or you receive the wrong item, please contact us within 7 days of delivery. Please include your order number and clear photos of the product and packaging so we can review the issue.

Returns
For health, hygiene, and safety reasons, we generally do not accept returns of opened or used supplements, personal care products, or other consumable items.

Eligible unopened and unused products may be considered for return within 30 days of delivery, provided they are in their original packaging and condition.

Non-Returnable Items
The following items are generally not eligible for return or refund:

• Opened or used supplements
• Products with broken or damaged seals
• Personal care products that have been opened or used
• Gift cards
• Items marked as final sale

Refunds
Once your return or refund request has been reviewed and approved, the refund will be issued to the original payment method. Please allow several business days for the refund to appear in your account, depending on your bank or payment provider.

Shipping Costs
Original shipping charges are generally non-refundable unless the return is due to an error on our part, such as sending an incorrect or defective product.

Order Cancellation
If you need to cancel an order, please contact us as soon as possible. Orders that have already been processed or shipped may not be eligible for cancellation.

How to Request a Return or Refund
Please contact us through our Contact page and provide:

• Your full name
• Order number
• Reason for the return or refund
• Photos, if the product was damaged, defective, or incorrect

We will review your request and provide further instructions.

Contact Us
If you have any questions regarding our Return & Refund Policy, please contact AYURVANA through our Contact page.